Refund policy
1. Returns and Refunds Policy
At Aetheris Concepts, all sales are final. Please read the following terms carefully before making your purchase.
1.1 No Returns
We do not accept returns on any orders, domestic or international. All items are sold as-is and are non-returnable.
1.2 Non-Returnable Items
Due to the nature of our products, we do not accept returns on:
- Custom or personalized orders
- Items purchased on sale or during promotional events
- Any other item for which all sales are final
1.3 No Refunds
We do not offer refunds under any circumstances, including but not limited to:
- Buyer’s remorse
- Shipping delays
- Incorrect size or fit
1.4 Exchanges
We only offer exchanges for items that arrive defective or damaged. To request an exchange, email us at info@aetherisconcepts.com within 48 hours of delivery, including clear photos of the issue.
1.5 Order Cancellations
Orders may be canceled within 24 hours of purchase for a full refund. After this window, orders are final and cannot be canceled or refunded.