Shipping policy
1. Shipping Policy
1.1 Processing Time
- Orders are processed and dispatched within 3-60 working days, depending on the product. Specific timelines are outlined in individual product descriptions.
- Once dispatched, orders are shipped via FedEx Express or UPS.
1.2 Delivery Times
- United States: 14-30 working days (once dispatched)
Note: Delivery times may vary due to unforeseen circumstances or delays.
1.3 Customs Duties
- Customs duties are included in the product price - no additional charges upon delivery.
- Aetheris Concepts will handle all customs declarations and related logistics to ensure a hassle-free experience for our customers.
1.4 Order Inspection
Please inspect your order thoroughly upon receipt. If your item is damaged during delivery, contact us immediately at info@aetherisconcepts.com. We cannot be held responsible for damages reported after the delivery has been accepted.